aisolvit
Compliance Document

User Data Deletion Instructions

Compliance with Meta Platform Terms & Indian DPDP / GDPR

Last updated: August 2026Effective date: August 29, 2026

In accordance with Meta Platform Policy and global privacy standards, AiSolvit (aisolvit.com) provides automated and self-serve mechanisms for users to request complete deletion of their personal data.

Option 1: Automated Facebook Login / App Removal Callback

When you disconnect AiSolvit from your Facebook / Meta Business account settings:

  1. Meta sends an authenticated signed request to our automated callback endpoint: POST /api/v1/compliance/data-deletion.
  2. Our server verifies the HMAC-SHA256 signature using the Meta App Secret.
  3. Your stored tokens, chat threads, and lead records are immediately deleted or anonymized.
  4. A unique confirmation tracking code (e.g. DEL_ABCD1234EF56) is generated.

Option 2: Direct Self-Serve Request

If you are a customer or academy administrator and wish to delete all data and messages associated with your WhatsApp phone number:

  • Send an email to support@aisolvit.com with the subject "Data Deletion Request" and your WhatsApp phone number in international format (+91...).
  • Our team processes deletion requests within 24 hours and issues a signed deletion confirmation receipt.
Already have a Deletion Confirmation Code?Check the real-time status of your data erasure request.
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AiSolvit • Last updated: August 29, 2026